Unfortunately you cannot leave the event site and then re-enter on the same day unless you’re camping with us. If you are camping with us, you will need to leave and re-enter the arena via the main entrance.

Everyone entering/re-entering the arena will be searched.

You’re more than welcome to bring your own foldable chair/blanket, however these must only be used designated seating areas. We reserve the right to ask you to move your chair/blanket at any time.

We do allow customers to bring cosmetics but please be prepared to spray/use it on yourself upon entry. Please also note that we do not allow glass perfume or aftershave bottles over 30ml, so any glass bottles/containers bigger than this will be confiscated upon entry and you will not receive these items back.

You unfortunately won’t be able to buy tokens in advance of the event but you’ll swiftly be able to purchase them as soon as you arrive from one of our token booths inside the arena.

Campers will also be able to purchase tokens from the campsite.

Yes, customers are required to purchase a ticket for themselves, and then send the order confirmation, as well as a photo of their DLA/PIP letter to customer@lucuslive.com, where we will then process the
documents and email you a carer pass free of charge.

Yes, purchase your parking ticket from our ticket page. Show your blue badge upon arrival to the car park and our marshals will direct you to the disabled parking bays.

Yes, there will be a disabled viewing platform at the show.